SapphireBet Support

E-mail support is suitable for solving absolutely any question. The advantage of this way of communication for you is that our specialists will have enough time to study your question and give you the most comprehensive answer.

To get help by email, send an email with your question to – support@sapphirebet.com

Use only this email address to avoid encountering scammers. This is the only valid SapphireBet support email.

Support requests are handled on a first-come, first-served basis. Waiting time for a response can range from a few minutes to 24 hours. To make our job easier and get a response as quickly as possible, follow a few guidelines:

• When sending a letter, use your own email address – the one you gave when you registered your account;
• Use the subject line to describe the problem in a few words. And in the text, give as much detail as possible about the situation you encountered;
• If necessary, attach screenshots and other additional materials to your letter to help us solve the problem faster;
• Never reply to advertising or newsletters. You will not get a response from SapphireBet’s support team in them;
• Don’t send multiple letters that deal with the same issue. Communicate in one thread;
• Don’t be rude or insulting to support staff.

After your application has been reviewed, you will receive an answer by email. Check your mailbox regularly.

If you need an answer as quickly as possible, ask for help in the 24-hour chat room on the website. Open it, write a message and wait a few minutes. Very soon our specialist will answer you and give you a detailed consultation.